Since the Act came into force, consumers have had the following legal rights:
Designed to ensure that all products must be of a satisfactory
quality, that they are fit for purpose and as described by the
retailer
The legislation applies to all products including those that are
provided digitally such as download software or are web based
The legislation protects the consumer by requiring goods to be in
full working order when bought, although the expected standard
of the product if often linked to the price paid
Products should be suitable for their intended use (waterproof
jacket being waterproof)
The legislation also allows consumers to have products
repaired/replaced if they fail to meet the above criteria
Some of these rights extend for the first 6 months of ownership
This has largely been replaced by the Consumer Rights Act
(2015), however it still applies to any goods bought before 2015
Goods need to be as described, of satisfactory quality, and be fit
for purpose
Products must be suitable for everyday use, but also, for example,
if a customer asks for a specific power supply for his laptop and
this is agreed with the seller, then it must be suitable
